Personal Information
Your right to privacy is very important to us. We recognize that providing The Foundation for Delaware County with your personal information is an act of trust. When you visit www.delcofamilyvillage.org, we do not require registration to view our website or access information.
We may occasionally ask for your feedback via surveys or other communications to better understand your interests and needs. We will also request information through online forms used to register for a Family Village event. The Foundation does not share or make public any personal information gathered through our website except as described in this privacy policy.
Third Party Sites
Throughout our website, we offer links to third-party sites. Since we do not control those websites, we encourage you to review their privacy policies as well.
Information We Collect From Clients
When you fill out the Family Village referral form, you provide us with personally identifiable information such as your name, email address, home address, telephone numbers, and demographic information such as the age of your children and whether you are pregnant. The Foundation’s board and staff pledge to keep totally confidential all non-public information.
Information We Collect From Donors
If you make a donation, you provide us with personally identifiable information such as your name, email address, address, telephone numbers, and donation amount. You can also provide alternate data to be recorded in our donation records or designate the donation in memory of or in honor of someone. We store this information in our database, and we may enter your name and email into Mail Chimp’s subscription service, which we use to manage our email subscriptions. We are not responsible for Mail Chimp’s privacy statements or use of your personally identifiable data. Mail Chimp’s privacy statement is available at https://www.intuit.com/privacy/statement/
Although you may enter your credit card information, we do not permanently store or process this information. We outsource our credit card processing to Stripe. We are not responsible for Stripe’s privacy statements or use of your personally identifiable information. Stripe’s privacy statement is available at https://stripe.com/privacy.
Information We Collect from Email News Subscribers
If you subscribe to our email news, we collect your email address. Although it is not required, you can provide us with your name, address, and phone number during the subscription process. We manage our email subscriptions using the services of Mail Chimp. We are not responsible for Mail Chimp’s privacy statements or use of your personally identifiable data. Mail Chimp’s privacy statement is available at https://www.intuit.com/privacy/statement/
Information We Collect from Those Contacting Us
If you ask us to contact you by submitting a request through the website, we collect your name, email address, address, phone number, and comments.
How We Use Your Personal Information
We do not sell, rent, or lease our customer lists to third parties.
We may use your personally identifiable information to contact you to respond to an inquiry, conduct surveys, ask about your opinion of current services, or provide information about services that may be offered to you.
We may share the personal information we collect to investigate, prevent, or act regarding suspected illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We reserve the right to disclose your personally identifiable information as required by law when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, legal or administrative process served on us.
Except as outlined in this Privacy Policy, we do not share your personally identifiable information with third parties.
You Can Opt-Out of Receiving Certain Emails from Us
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletters or other materials, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at info@delcofamilyvillage.org.
We do not provide the opportunity to opt-out of having your personally identifiable information used to send you donation receipts or notices the law requires us to send to you.
Social Media
We are actively involved in social media. Our current platforms include Facebook and Instagram. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through these services, this information may be collected and used by others.
We are not responsible for the privacy statements or other content on websites outside of The Foundation for Delaware County. We encourage you to review the privacy statements of each website, so you can understand how those websites collect, use, and share your information.
How We Secure Your Personal Information
The security of your personal information is important to us. When any information (such as a credit card number) is transmitted to other websites (such as Stripe), it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, contact us.
Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personally identifiable information, please contact us.
Changes to Our Privacy Policy
If we change our Privacy Policy, we will post the updated Policy on the website and other places we deem appropriate.
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically check back and review this Privacy Policy so that you always know our current practices.
How to Contact Us
We welcome your comments regarding this Privacy Policy. If you believe that The Foundation for Delaware County has not adhered to this Privacy Policy, contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.
October 23, 2025